- ALLERGIC REACTIONS: Some
people may have allergic reactions to certain woods. Cocobolo wood is
perhaps the worst offender. Other woods may induce a reaction also.
Typical symptoms include a rash. The chance of a reaction is small, but
possible. Obviously, discontinue wearing a product should you have any
doubt about it causing an allergic reaction. If you have any concerns,
just don't buy one of our products.
- PHONE NUMBER: Please
include a phone number so we may contact you if there are any problems
with the order. It will not be used for any other purpose, nor given
out or sold.
- WOOD VARIATIONS: Woods have
some variation in color and detail. There are also variations in
dimentions of the pieces due to manufacturing differences. We strive to
ship the best possible piece to you, one with which we are happy
ourselves, but we can't say it will look just like the photos shown on
these web pages.
- WARRANTIES: Warranty
considerations in the case of a intrinsically fragile items is
difficult. We try to have a fair, simple policy which is in the
balanced best interests of all parties. Simply put, a piece which is
defective in materials or workmanship will be replaced provided it is
returned to us postage paid. It is possible to break any piece we make!
We hope and expect that prudence on the part of the users of our
products will result in the continued enjoyment of those products.
Necklace cords do wear out. We will provide free replacement cording.
Just send in a stamped, self addressed envelope with a note requesting
SHIPPING AND HANDLING INFORMATION**** IMPORTANT
Ground U.S. Shipping and Handling charges for necklaces and earrings:
- If shipping to a business
address, please indicate the business name. Often a person's name and
address is not quite enough if a package is going to a business. Also,
although we ship with USPS mostly, many carriers charge more to ship to
a residential address than to a business address. (We don't charge you
3.75 for order value up to $19.99
4.50 for order value $20.00-$49.99
6.00 for order value $50.00-$99.99
8.50 for order value $100.00-199.99
Free for order value greater than $200.00
Priority Mail U.S. Shipping and Handling charges for necklaces and
8.50 for order value up to $149.99
9.50 for order value $150.00-199.99
Free for order value greater than $200.00
Wall Crosses are 7.75 flat shipping for one item; $3.00 for each
additional item. Up to 20 small items may be included with a wall cross
with no additional shipping.
*** Note: The Paypal Shopping Cart software is very bad at calculations
involving multiple types of items. If you wish to order multiple types
of items, please drop us an email with what you would like to order and
we can invoice by email that will guarantee our lowest possible
shipping charges which will be lower than if using the online ordering.
Please include the quantity, types, and wood types of items along with
name, address and telephone number. The email invoice is payable on
Paypal with a credit card. As soon as payment is made, the order will
Shipping is normally by first class mail, though in some cases Priority
Mail or Fedex Ground becomes a useable choice. Email your order if you
would like a specific method and we will quote shipping charges prior
to sending the order. We can also invoice by email in this case to keep
the cost at the lowest possible for shipping.
At our very small store, the ability to build a web site capable of
calculating international shipping is beyond our capabilities at this
time. So, it means that if you try to order internationally, you will
find a very high shipping charge on the Paypal checkout. Do not fear!
BUT DON'T FINALIZE THE ORDER!!! Instead, just send an email to us
indicating what you want including model number, type wood, quantity,
etc., your complete address and telephone information and we will send
you a quote for the transaction including shipping and handling. If you
wish to proceed, an email invoice can be sent to you which will connect
directly with Paypal for payment. It is very expensive to ship, let
alone internationally, therefore we usually only ship by International
First Class Mail which takes some time, but doesn't cost very much
relative to priority shipping solutions.
Shipping and handling is, very honestly, one of the most difficult
items with which to deal.
Not only is it rather expensive as compared to the cost of the item,
but unfortunately we are not able at this time, in order to keep prices
as low as possible, to have a robust online shopping software which can
tailor the cost of shipping more closely to distance, number of pieces
of various types, and speed of service required. We try our best, that
is why we say to email an order or just ask for a specific quote for an
order of multiple items so we don't overcharge. In all cases, any
"excess shipping charge" is used to provide an enhancement to shipping
such as tracking, premium delivery, or whatever we can do to provide
value for the price paid.
- If there are any questions
about your order, please email us at : firstname.lastname@example.org .
* We attempt to ship an order the next day. Except on large identical
item pendant necklace orders or some other multi-piece orders, we
generally have enough inventory to fulfill an order immediately.